Our Policies

WOW LANKA HOLIDAYS (PVT) LTD. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.wowlankaholidays.com. Please read this policy carefully. If you do not agree with the terms, please do not use our website.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information: Name, email address, phone number, passport details (if required for booking), payment details, and other relevant information you provide.

Non-Personal Information: Browser type, IP address, pages visited, and other analytics data.

Cookies and Tracking Technologies: We use cookies to enhance your browsing experience.

2. How We Use Your Information

We use your information for the following purposes:

To process bookings and provide travel services.

To communicate with you regarding inquiries, bookings, and updates.

To improve our website and user experience.

To comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Hotels, transportation providers, and other third-party partners necessary for your tour.

Legal Authorities: When required by law or to protect our rights.

4. Data Security

We implement security measures to protect your information but cannot guarantee absolute security. Please ensure your internet connection is secure when providing personal details.

5. Your Rights

You have the right to:

Access, correct, or delete your personal data.

Opt-out of marketing communications.

Request data portability.

For any requests, please contact us at info@wowlankaholidays.com.

6. Cookies Policy

We use cookies to track website performance and enhance your experience. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page.

9. Contact Us

For any questions about this Privacy Policy, please contact us at:

WOW LANKA HOLIDAYS (PVT) LTD.
B 03,Crescat Boulevard, # 77,Galle Road, Colombo 03, Sri Lanka.
info@wowlankaholidays.com
+94 71 7 729 729